Shipping Policy
At ReviveStep™, we are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times:
-
South Africa: 7–12 business days
Please note that shipping times may vary during busy periods, holidays, or due to courier delays beyond our control.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your parcel.
Incorrect Address Information
Please ensure your shipping details are correct before placing your order. ReviveStep™ is not responsible for parcels delivered to incorrect addresses provided by customers.
Delayed or Lost Orders
While we work with trusted courier partners, delays may occasionally occur. If your order has not arrived within the estimated timeframe, please contact us and we’ll gladly assist.
Contact
For any shipping-related questions, please contact us at:
support@revivestep.co.za